Solutions Engineer Job in Netapp

Principal Responsibilities:
Partner with the PE, and peers on the Global and in-country Architect team, to identify solution areas where the NetApp product suite brings unique value-add to the Strategic Partner s Product and Service Business Unit and leverages the Partner s competencies, IP and business model. Gain the Partner s commitment to invest in the development of those solutions, support business case development, work with their teams to architect and document those solutions, conduct any testing and develop any other documentation required to achieve acceptance of the solution by the Partner s IT governance process.
Drive NetApp bias by evangelizing our products and solutions with the Partner s Engineering, Marketing, Sales and System Engineering teams across both Product and Service Business Units.
Support of evaluation equipment at the Partner s demonstration and evaluation centers will occasionally require the ability to install, administer and tune NetApp hardware and software solutions as well as assist the Partner with the integration and tuning of their servers, software and networks to support the NetApp solutions.
Provide technical consultation and disseminate product information to the Partner s Engineering and Marketing teams. Resolve technical questions by analyzing and researching problems. Draw upon competitive knowledge and experience to favorably position our products against the competition.
Develop and deliver informal training to the Partner s Engineering, Marketing, Pre-sales, Post-Sales and Consulting teams at both their headquarters and their field offices.
Provide technical consultation in preparation for and during jointly sponsored conferences ensuring that topics and material being discussed and distributed at such events are relevant and current with latest joint NetApp-Partner value-props.
Serve as the liaison between NetApp Engineering and the Partner s Engineering team.
Aid the Partner in responding to technical sections of RFP's and determining technical feasibility. Work with their Sales, Marketing and System Engineering teams as needed to qualify opportunities help them close potential sales.
Evangelize the Partner s unique business and technical requirements to NetApp Executives and within NetApp's Marketing, Engineering, Sales and Customer Service teams. Provide feedback to guide future product development.
Monitor NetApp's Customer Service team during critical support crises. Manage the situation, ensure that proper resources are being deployed, and escalate when required.
Light international travel is estimated to be three to six trips, of approximately one week each, per year.