Itom Senior Developer Job in Mindpool Technologies Limited

Seeking to hire a hands-onITOM Sr. Developer. This is a client-facing role & the candidate will have regular interactions with various client managers.

Job Description & Responsibilities

Work in a dynamic environment using agile methodology to deliver client projects

Serve as Technical Consultant for ITOM (CMDB, Discovery, Event Management, Cloud Management, Hardware Asset Management) implementations.

Provide hands-on development to include creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications

Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.

Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using off-shelf plugins and API methods.

Utilize the operational experience, ServiceNow Sys Admin, and ServiceNow best practices.

5+ years of experience is required.

Bachelors in computer science.

Extensive Hands-on Experience of 4+ Yearsin ServiceNow is required.

Extensive experience in ITSM, Discovery, Service Mapping and Event Management.

Delivered 3+ ServiceNow Projects and at least 1+ implementations of discovery, service mapping and event management.

Possess very strong communication and presentation skills.

Fluent in English

ServiceNow Certified System Administration

ITIL v3/v4 Certified

ServiceNow Certified Implementation Specialist Service Mapping

Minimum of 2+year experience with ServiceNow Discovery and Service Mapping

Minimum of 4+ years working on a team as part of a large IT organization

Minimum of 2 years' experience with Configuration Management.

Have strong functional knowledge and technical skills.

Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript

Experience integrating with tools to federate data into the CMDB

Expert in IT Asset Management Lifecycle processes (including hardware and software)

Intermediate Windows and Unix administration skills

Expert in IT Asset Management process

Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage.

Familiarity with the following concepts: XML, JSON/script language, database.

Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers

Familiar with Cloud environment like AWS, Azure etc.