Insights Analyst Job in Khoros
Insights Analyst
Khoros
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
- Bachelor's degree in Business, Economics, Operations Management, Analytics or related field, or equivalent experience
- 2+ years in a business or operational analytics role, or comparable experience with a very good analytical mindset
- Proficiency in Powerpoint/Google Slides and Excel/Google Sheets
WHAT WOULD ADD VALUE ?
- Experience working with large qualitative & quantitative data sets for analysis purposes
- Strong proficiency in Microsoft Office & G Suite with excellence in PowerPoint, Google Slides, Word, Excel & Google Sheets
- Experience working on roles / projects with a flavor of customer behavior, customer journey & customer sentiment analysis
- Prefer experience with analytic or Voice-of-Customer or Customer Experience software
- Experience with structuring and creating libraries of significant terms would be very useful
- Ability to explain customer behaviors and patterns using data visualization software
- Exceptional interpersonal, written and presentation skills
- Experience in managing complex internal and external customer relationships
- Demonstrated ability to drive process improvements, problem-solve, and produce results
- Quick learner and curious to learn new CX frameworks and tools
- Experience working in high-growth, performance focused environments
WHY SHOULD YOU JOIN OUR TEAM ?
- Awesome Culture
- Performance Driven
- Flexible Working hours
- Great Benefits
- Health, Dental & Vision insurance
- Gym Allowance
- Well stocked Pantry
- Commute and leave allowance
- Generous leave policy
- Competitive Compensation - Among the best in industry
- Annual bonus
- Equal employment opportunity
OUR VALUES
We earn trust through our actions and attitudes
We win and grow as one team
We listen learn and lead to help our customers succeed
Experience Required :
Minimum 2 Years
Vacancy :
2 - 4 Hires
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