Requirements Support Specialist Job in Ihsmarkit

Requirements Support Specialist

Ihsmarkit 4+ weeks ago

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Job Summary

Responsibilities:

Respond to requirements inquires coming from internal groups in a timely manner
Research and update the admission info for our requirements database
Research and document admission requirements and education credentials for new programs
Attend partner schools virtual and/or in-office meetings
Provide ideas about how to maximize accuracy and response times
Analyze the impact of inaccurate admission requirements and documenting lessons learned
Review all cancellations/rejections and provide an action plan on next steps
Create new knowledge base articles and communicate them to our knowledge base team
Review accuracy of the existing knowledge base articles and take appropriate action with our knowledge base team

Core Competencies:

Required Qualification:

1-3 years experience in education credential evaluation
Knowledge of different country education systems other than Canada and US
Reading and speaking proficiency in a language other than English is an asset
Minimum Associates Degree (Bachelor Degree preferred)
Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
Exceptional interpersonal, verbal, and written communication skills
Aptitude for prioritizing tasks with an attention to detail
Strong analytical skills