Requirements Support Specialist Job in Ihsmarkit

Responsibilities:

• Respond to requirements inquires coming from internal groups in a timely manner
• Research and update the admission info for our requirements database
• Research and document admission requirements and education credentials for new programs
• Attend partner schools virtual and/or in-office meetings
• Provide ideas about how to maximize accuracy and response times
• Analyze the impact of inaccurate admission requirements and documenting lessons learned
• Review all cancellations/rejections and provide an action plan on next steps
• Create new knowledge base articles and communicate them to our knowledge base team
• Review accuracy of the existing knowledge base articles and take appropriate action with our knowledge base team

Core Competencies:

• Accountable
• Verbal & Written Communication
• Student/Customer Orientation
• Problem solving/Good Judgement
• Teamwork and Collaboration
• Self-directed

Required Qualification:

• 1-3 years experience in education credential evaluation
• Knowledge of different country education systems other than Canada and US
• Reading and speaking proficiency in a language other than English is an asset
• Minimum Associates Degree (Bachelor Degree preferred)
• Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
• Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
• Exceptional interpersonal, verbal, and written communication skills
• Aptitude for prioritizing tasks with an attention to detail
• Strong analytical skills