Associate Business Analyst Job in Head Digital Works Pvt Ltd

Associate Business Analyst

Hyderabad, Telangana
Not Disclosed
Full-time

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Job Summary Position Overview:Associate Business Analyst will play a pivotal role in optimizing customer retention strategies and ensuring the long-term success of our organization. This individual will work closely with cross-functional teams to analyse data, identify trends, and develop actionable recommendations to drive customer retention and loyalty initiatives.Key Responsibilities:Data Analysis: Utilize various data sources to analyse customer behaviour, transactional data, and other relevant metrics. Identify patterns, trends, and anomalies in data to uncover insights into customer retention and attrition.Reporting and Visualization: Create and maintain regular reports and dashboards to monitor key retention metrics. Visualize data effectively to communicate insights to stakeholders.Customer Segmentation: Segment customers based on their behaviour, preferences, and demographics to tailor retention strategies. Collaborate with marketing and product teams to develop targeted campaigns and offers.Predictive Modelling: Build predictive models to forecast customer retention and attrition rates. Use predictive analytics to identify at-risk customers and recommend proactive measures.Continuous Improvement: Stay updated on industry best practices and emerging trends in customer retention. Continuously improve analytical processes and methodologies to enhance the effectiveness of retention strategies.Qualifications: Bachelor's degree in Business, Statistics, Economics, or a related field. Master's degree preferred. Proven experience as an Associate Business Analyst or Data Analyst with a focus on customer retention. Proficiency in data analysis tools and languages (e.g., SQL, Python, R, Excel). Strong analytical and problem-solving skills. Experience with data visualization tools (e.g., Tableau, Power BI) is a plus. Knowledge of customer segmentation and predictive modelling techniques. Excellent communication and presentation skills. Ability to work independently and collaboratively in a fast-paced environment. Strong attention to detail and the ability to meet deadlines.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires