Customer Service Representative Job in Hcl Technologies Ltd
Customer Service Representative
Hcl Technologies Ltd
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
QUALIFICATION: Able to work independently and efficiently to meet defined SLA | Responsible for meeting productivity matrices and quality standards as per defined quality norms | Attendance | Training & Self Development | Team Player | | | (1.) Attendance/Login Hours/Unsechduled Leave (2.) Improving skill level throughSelf development / nominating training programs
Skill reverification Tests (3.) Meeting Quality Scores
and bringing Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.
Qualification : BA
Skill reverification Tests (3.) Meeting Quality Scores
and bringing Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.
Qualification : BA
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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