Account Manager Job in Globallogic

Description

We offer:

• Interesting and challenging work in a large and dynamically developing company
• Exciting projects involving the newest technologies
• Professional development opportunities
• Excellent compensation and benefits package, performance bonus program
• Modern and comfortable office facilities

Requirements

• Proven working experience as operations manager responsible for Service Delivery Management and Project Management
• Adequate knowledge of organisational effectiveness and operations management
• A demonstrated commitment to high professional ethical standards in a diverse workplace
• Excels at operating in an fast pace, community environment
• Open to direction and Collaborative work style and commitment to get the job done
• Ability to challenge and debate issues of importance to the organization
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Delegate responsibilities effectively
• High comfort level working in a diverse environment
• Ability to effectively communicate with all levels of the organisation
• Leadership and organisational skills
• Excellent computer skills and proficient in Google Sheets, Google doc, Excel, Word
• Excellent communication skills both verbal and written
• Excellent interpersonal skills and a collaborative management style
• Lean Six Sigma Certification would be a plus

Job Responsibilities

• Responsible for Client Relationship Management, Quality and Service Level Assurance of the process leading service delivery for onsite process with one of the worlds largest search engine client
• Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements
• Chalk out or improve operational systems, processes and best practises that guarantee organisational well-being
• Contribute towards the achievement of company s strategic and operational objectives
• Perform quality controls and monitor production KPI s
• Recruit, train, supervise and appraise human resources
• Cater to clients or personnel s concerns

We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic