Customer Support Job in Gamepoint, Netplay Sports Pvt Ltd

Customer Support

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Job Summary

Branches: Nizampet, KPHB, Uppal, Hitech City, Hayathnagar

JOB RESPONSIBILITIES:

  • Counsel visitors and convince them to register
  • Answering phone calls and keeping records of all enquires
  • Follow up on leads
  • Explain features of equipment in the sports shop and close the sale
  • Ensure achievement of sales targets
  • Maintain good relations with all guests
  • Correspond with members and coaching participants
  • Maintain records of all registrations
  • Management of activities at the center and general center maintenance

KEY COMPETENCIES

  • Must have at least 1 year of experience in sales of services
  • Excellent written and oral communication skills
  • Self-driven with strong adherence to deadlines
  • Excellent problem-solving and customer service skills
  • Should be energetic with a passion to learn and grow
  • Working knowledge of MS Office, Internet, etc
  • Exposure to sports is an added advantage


Minimum qualification requirement

Required - customer Service skill with 1+ years experience

Required - Located in Hyderabad

Experience Required :

1 to 2 Year

Vacancy :

5 - 10 Hires

Skills Required :

Email Handling, Call Center Operations, Calling Process, Inbound / Outbound Calls

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