Executive Customer Support Job in Fruges IT Services

Executive Customer Support

Fruges IT Services 4+ weeks ago

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Job Summary Customer Service Responsibilities list:

Manage large amounts of incoming phone calls.
Generate sales leads.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information using the right methods/tools.
Meet personal/customer service team, sales targets, and call-handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.

Experience Required :

0 to 2 Years

Vacancy :

I have an ongoing need to fill this role

Skills Required :

English Language, Hindi

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