Support Engineer/ Senior Support Engineer Job in Freestone Infotech
Support Engineer/ Senior Support Engineer
Freestone Infotech
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Description for Support Engineer/ Senior Support Engineer: -
Experience 3 to 10 years
Primary Skills Proficient in Hadoop and its eco-system [ HDFS, Hive, HBase, Pig, Zookeeper, Spark]. Experience working on different Hadoop distribution, such as Cloudera, Hortonworks, Mapr. Working knowledge of Python and shell scripting (Bash). Experience with Java a plus. Prior working experience with any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR Installing and Configuring Spark, Hive, Kafka, Oozie, Yarn, HDFS and other components using Cloudera Manager / Apache Ambari Hands on Big Data experience - installation, operations, troubleshooting and tuning of key platforms/tools: CDH/HDP/ MapR/ EMR/ HDI/ Databricks /Dataproc etc., Some experience with NoSQL technologies like DynamoDB, Redis, MongoDB, Cassandra Focused on troubleshooting directly with customers, interacting via multi-channel issue/case management.Examples include installation and upgrade issues, configuration and environmental issues, end user operational and app/job tuning issues. Diagnose, troubleshoot and resolve issues related to our platforms. Participate in an on-call rotation.
Other skills: -
Strong Linux/Unix system administrator skills Strong Hadoop troubleshooting skills Customer service experience / strong customer focus Good to have a working knowledge of Data integration solution or any ETL tool Support and Troubleshooting client issues.
Soft Skills: -
Self-starter who is excited about learning new technologies on a regular basis Work on critical, highly complex customer problems that may span multiple services Drive customer interactions. Phone, Chat, Emails, Screen shares and conference calls Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs Excellent oral and written communication skills Learn and use ground-breaking technologies Write tutorials, how-to videos, and other technical articles for the customer community
Experience 3 to 10 years
Primary Skills Proficient in Hadoop and its eco-system [ HDFS, Hive, HBase, Pig, Zookeeper, Spark]. Experience working on different Hadoop distribution, such as Cloudera, Hortonworks, Mapr. Working knowledge of Python and shell scripting (Bash). Experience with Java a plus. Prior working experience with any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR Installing and Configuring Spark, Hive, Kafka, Oozie, Yarn, HDFS and other components using Cloudera Manager / Apache Ambari Hands on Big Data experience - installation, operations, troubleshooting and tuning of key platforms/tools: CDH/HDP/ MapR/ EMR/ HDI/ Databricks /Dataproc etc., Some experience with NoSQL technologies like DynamoDB, Redis, MongoDB, Cassandra Focused on troubleshooting directly with customers, interacting via multi-channel issue/case management.Examples include installation and upgrade issues, configuration and environmental issues, end user operational and app/job tuning issues. Diagnose, troubleshoot and resolve issues related to our platforms. Participate in an on-call rotation.
Other skills: -
Strong Linux/Unix system administrator skills Strong Hadoop troubleshooting skills Customer service experience / strong customer focus Good to have a working knowledge of Data integration solution or any ETL tool Support and Troubleshooting client issues.
Soft Skills: -
Self-starter who is excited about learning new technologies on a regular basis Work on critical, highly complex customer problems that may span multiple services Drive customer interactions. Phone, Chat, Emails, Screen shares and conference calls Apply advanced troubleshooting techniques to provide unique solutions to our customers individual needs Excellent oral and written communication skills Learn and use ground-breaking technologies Write tutorials, how-to videos, and other technical articles for the customer community
Experience Required :
3 to 8 Years
Vacancy :
2 - 4 Hires
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