Customer Success Manager Job in Fortanix
Customer Success Manager
Fortanix
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Must Have:
- Bachelor s degree in business or engineering, or equivalent work experience
- 3-5+ years of experience in Account Management, Customer Success, or Technical Support Engineering with a successful track record of execution.
- A knack for learning new technologies and new products, with the ability to communicate technical details with clarity.
- Demonstrated experience fostering relationships with technical and non-technical customer personas.
- Integrity and flexibility: you can patiently and enthusiastically navigate ambiguity in seeking solutions to new challenges.
- Familiarity with HSM and crypto technology. Experience with HSM from another company is a plus.
Desirable:
- Experience working in a global organization with customers in different geographies.
- Comfort communicating in challenging customer situations.
- A demonstrated record of success in delivering customer outcomes.
- Experience in shaping positive relationships with new customer stakeholders or customer detractors.
Experience Required :
3 to 5 Years
Vacancy :
2 - 4 Hires
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