International Voice Process Job in First Advantage
International Voice Process
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
We require excellent Voice skilled resources for our Customer Care team. 20 International quality voice resources who will be equally flexible and comfortable to pick up Calls , Emails and Chats basis the flow Shift Timing : North America Onboarding dates : 17th April , 2nd May 2023 The qualification and competencies required for this position will be: Experience 0-3 years Competency Critical Thinking , Analytical mind, Problem solving approach, Matured and Accountable Education Minimum UG (10+2 passed through full time education) and above / full time diploma from accredited Education boards Excellent English communication skills (Verbal & written) Typing speed 30WPM@90% accuracy They should be willing to work in rotational night shifts (US) & rotational week offs. Candidates with an availability of 15 days or less will be preferred This will be a work from office model (WFO) Candidates need to live within our specific transport boundaries in order to avail the door-to-door pickup and drop facility provided by the employer We offer attractive monthly incentives slabs based on performance Compensation Bandwidth to be offered: 43k Per Month max + incentives as applicable Interview Rounds will include, every round will be conducted basis the scores of the previous round: First Round: HR Screening through Video Conference Second Round: Tool based aptitude assessment through Video Conference Third Round: Email and Chat based evaluation through Video Conference Final Round: Business Operations Round through Video Conference
Fresher
2 - 4 Hires
