International Voice Process Job in Black And White Businesses Solutions

International Voice Process

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Job Summary Greetings from Black and White Business Solutions!!

Customer Service Representative

Roles and Responsibilities:
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Skills Required :
  • Should be flexible with rotational Shifts
  • Manageable or Good English Communication Skills
  • Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply
Benefits :
  • Day / UK / US Rotational Shifts
  • 15k to 35K Take home
  • Two-way Transport
  • Unlimited incentive Structure
  • No registration Fees


Experience Required :

0 to 3 Years

Vacancy :

I have an ongoing need to fill this role

Skills Required :

Technical Support Engineer, Customer Support Executive, Problem Solving Skill, Communication Is Very Good In English, Bpo Voice

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