Customer Success Executive Job in Explorex Pvt Ltd

Customer Success Executive

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Job Summary

Responsibilities and requirements:

• Take the responsibilities of onboarding the client and taking them to live on our

platform by performing necessary tasks in coordination with the sales team.

• Schedule Training sessions at all our partnered restaurants.

• Train the restaurant management staff about our product and how to use it.

• Make sure that the staff is implementing & following the right processes and

practices.

• Take complete ownership of managing the accounts and solving problems in real-time

which are faced by clients.

Requirements

• Proven work experience of 0-2 years in the field of operations or in similar roles

• Excellent Communication Skills

• Ability to build relationships

• Problem-solving skills

• Bachelor's degree in any field

Minimum qualification requirement

Required - Customer Success skill with 1+ years experience

Required - High school or equivalent or higher education

Required - Located in Bangalore

Required - Good command over Kannada

Experience Required :

0 to 5 Years

Vacancy :

2 - 4 Hires

Skills Required :

Client Handling, Client Onboarding, Sales Training, Customer Success

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