Sr.software Support Executive Job in Eviska Infotech Private Limited.

Sr.software Support Executive

Eviska Infotech Private Limited. 4+ weeks ago

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Job Summary

Qualification:any graduates

Experience:3-5yrs

Location:Mumbai

Job Description:

Identify, troubleshoot and resolve customer Problems
Installation of software (i.e. .NET frame work, crystal report. Access database engine, SQL server/Oracle).
SQL/Oracle query knowledge (i.e. insert, update, delete and Joins etc.).
Web hosting on IIS 6 and 7 etc.

Ensuring high customer satisfaction at all times
Providing technicalsupportto end customers & sales teams
Assist sales team in product demos & application usage
Ensure all technical and non-technical documentation is up-to-date
Handling a team of 3-4 engineers
Communicate and share information with team members, internal staff and customers.
Travel to customer sites as required.
Handling and resolving project risks and escalations from customers
Communicate with customers via email, telephone, and other electronic communications
regarding problems.

Key Skills: Asp.net 4.0 , C#, HTML, CSS, JavaScript, JQuery , Sql server 2008 , Oracle 11 g,SQL database, web hosting

Desired profile of the candidate:Willing to travel outside of Mumbai. Goodcommunication skills (verbal and written)

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Qualification :
Graduate

Experience Required :

3 to 5 Years

Vacancy :

2 - 4 Hires

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