BriefCase
BriefCase

Customer Care Executive- International Process Job in Epitome Trc

Customer Care Executive- International Process

Epitome Trc 4+ weeks ago
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Job Summary

Desired Candidate Profile :

Experience : Fresher s or relevant experience both candidates can apply

Preferred Educational Qualification : Any Graduate/ Under Graduate with 6 months relevant experience or Post Graduate can apply

Salary Offered : As per Industry standards

Age Limit : 18-35 Years

Job Description :

  • Handle queries and complaints of the Amazon related to products
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals that understand the impact of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customers

Skills Required :

  • Excellent verbal, written, listening and interpersonal skills
  • Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
  • Should have good command over Grammar and Fluency in English
  • Should not have any MTI while conversing
  • Details of several functions to provide quality service
  • Flexible to work in rotational shifts as per US Hours, according to business needs
  • Ability to Write/type messages to ensure professional tone
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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