Academic Delivery Manager Job in Emeritus Institute Of Management

Responsibilities:

The Academic Delivery Manager ensures a great learning experience for the thousands of students taking our courses. The role interfaces with our Design Team, our Marketing Team, our Regional Teams in Latin America and China, and our Services Delivery Team in India. Work includes:

• Managing our pool of course leaders (175 and growing) including recruiting, orientation, and training, managing, and improving performance, and building and maintaining a community
• Refining course design including quality control, writing participant communications, and planning live sessions
• Responding to learner requests escalated from the support team
• Solving problems in course deployment as they occur
• Coordination with third parties whose learning tools, such as simulations, we use in our courses
• Analyzing feedback from learners and making design change recommendations
• Establishing and maintaining efficient, scalable processes for all our work

The ADM must take ownership of the course and make rapid decisions, always considering the impact on learner experience. The role requires a process-oriented and detail-oriented person who has a passion for education.

Qualifications/Skillsets required:

• Bachelor s Degree from fully accredited university
• Fluent in English
• Experience managing people
• Project management experience
• Self-starter with strong organizational skills
• Strong interpersonal and communication skills
• Experience working within a virtual team
• Flexibility on work hours to coordinate with a global team

Desirable Skillset:Candidates with experience in coding, advanced math, data science, machine learning, and artificial intelligence, especially in a teaching capacity, will be highly desirable.Bilingual English with Spanish, Portuguese, Mandarin

Prior Work Experience:Experience either attending or working directly with universities in the US or UK with 5 years of experience Teaching Experience and Experience in EdTech and/or Higher Education

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

To apply for this job, mail us at jobs@emeritus.org