Digital Marketing-senior Manager-campaigns Operations Job in Eclerx

About eClerx:

Indias leading process management and data analytics companies, eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, travel & leisure, software and high-tech. A publicly traded company for 10+ years on Indias leading stock exchanges, our 8,500 employees work globally through delivery centres in India, Thailand, Italy, and US. With revenues of $200 million, eClerx is one the leading innovative business process management companies.

eClerx Digital:

The digital world is a continuously morphing landscape that is as exciting as it is limitless. And were here to add to its magic.

eClerx Digital is a global digital service provider partnering with the world's leading brands primarily in luxury & fashion, retail, high tech, financial services, automotive and travel industries. We deliver high impact consulting and value-based production resources to global clients looking to further their digital possibilities.

In an essence, eClerx Digital is a guild of 2500+ talented minds spread from Mumbai, Pune & Chandigarh to Verona and Phuket. Replete with a variety of strengths ranging from deep digital expertise to path-breaking support processes. Were here to create value for our employees, customers, clients, shareholders and the world at large.

Roles and Responsibilities:

• Be a part of the operations team working on marketing operations business
• Work as an independent resource/individual contributor while still being part of larger marketing automation cluster and bring synergies
• Handle daily hands-on campaign execution (segmentation, list pulls, query build) using Python on Jupyter Notebook
• Conduct extensive quality audits on segments in Python
• Interact with client stakeholders for validation
• Create campaign performance reports on a weekly/monthly basis using data from Python and Teradata
• Manage extensive client communication, project management and problem solving
• Create detailed documentation and process flows to reflect/capture ongoing projects

Technical and Functional Skills:

• Strong interpretation and communication skills, i.e., being able to interface with Manager- to VP-level stakeholders and potentially explain analyses/deliverables to a less-technically or analytically-minded audience
• Excellent written and verbal communication skills
• At least 2 years of hands-on experience in managing email campaigns/campaign operations
• Minimum 2 years of experience and extensive knowledge of Python using Jupyter Notebook
• Minimum 2 years of experience and extensive knowledge of SQL. Certification is a plus.
• Strong proficiency in MS Office, especially MS Excel and PPT
• Strong project management skills, ability to create and execute complex plans with experience of having executed at least 1 big project successfully
• Outsourcing/offshoring experience is a plus

People Skills and Other Personality Traits:

• Ability to understand business problems and deliver targeted solutions
• Strong interpretation and communication skills, i.e., being able to interface with Manager- to VP-level stakeholders and potentially explain analyses/deliverables to a less-technically or analytically-minded audience
• Ability to communicate effectively with clients and/or higher management