Analyst Customer Support Job in Droom

Analyst Customer Support

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Job Summary

Want to be part of the most disruptive, innovative mobile commerce start-up in India with world-class team, long-term vision, and top global investors backing it up? Don t just dream it. droom it !

Droom is hiring for Customer Support Associates (Day Shifts Only)

  • Good Communication Skills.
  • An Energetic and soft spoken professional with good listening ability.
  • Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly.
  • Identifying issues that impact customers and working out on implementing solutions that helps in satisfied customer base.
  • Manage workflow, handle escalations, proactively.
  • Working Knowledge of any CRM tool or well versed with basics of computers.
  • Ability to take ownership and high work ethics
  • High energy and result oriented
  • Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires

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