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BriefCase

Lead Support Engineer Job in Covalensedigital

Lead Support Engineer

Covalensedigital 4+ weeks ago
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Job Summary

Lead Support Engineer

Bangalore


Role

Lead Support Engineer

Experience

5 - 7 years

No. of positions

1

Skills/Certifications

Certification not Mandatory

Job Description

  • Years of Experience 5 to 7 in Product Support Industry.
  • Telco Domain experience is a Must.
  • Graduates in BSC Comp Science or any Engg.
  • Worked in at-least 3 different Product Support companies.
  • Basic understanding of CRM, Java, PHP, C, Oracle DB.
  • Should have Lead small teams and worked closely with clients.
  • Possess good Coordination skills with Product Development & Client Teams.
  • Possess good debugging & trouble shooting skills.
  • Should be a Quick Learner with Good Spoken English.
  • Good Documentation skills to build Knowledge base.
  • Prioritize and manage multiple tickets.
  • Willing to work across shifts ( 24X7 ).
  • Preferable to have subscription billing experience.

Qualifications

B Sc Comp Science or any Engineering Degree.


Qualification :
B Sc Comp Science or any Engineering Degree.
Experience Required :

5 to 7 Years

Vacancy :

1 Hire

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