Senior Business Systems Analyst Job in Confluent

Senior Business Systems Analyst

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Job Summary Responsibilities
  • Work with business partners to define and document user stories, existing and to-be business processes and functional requirements
  • Effectively communicate business requirements to technical resources for custom development and testing
  • Deliver Salesforce CPQ and Salesforce.com platform updates as a core member of a team responsible for the design, development, testing and release of enhancements and projects
  • Judiciously prioritise and manage work across many different workstreams.
  • Triage new requests and set appropriate delivery expectations with business partners
  • Provide production support for Sales and CPQ systems issues
  • Contribute to cross functional projects for technical development that involve integration between Salesforce and other applications
  • Contribute to the delivery process evolution for Business Systems, and remain open to adopt policy and process changes in a fast moving environment
  • Collaborate with the delivery team to go over User Stories and ensuring efficient solutions are delivered in a timely manner.
  • Develop detailed project plans to monitor and track progress
  • Provide regular project status updates to stakeholders

Qualifications

  • 5+ years delivery experience with Salesforce Sales Cloud and CPQ Systems . Salesforce CPQ certification is a plus.
  • 5+ years experience in a business systems delivery team, preferably for a company that experienced hyper growth
  • Understanding of key business processes like Quote to Order, Renewals and New Product Introduction (NPI)
  • Solid agile delivery, project management, and relationship management skills
  • Outstanding communication and interpersonal skills with a strong customer service attitude.
  • Ability to clearly articulate to and engage with sales and marketing operational leads and management
  • Understanding of use case modeling, and process modeling
  • Strong communication, presentation, documentation, and program management skills
  • Deep understanding of CPQ concepts like Product modeling, Price rules, Contracts and Order form templates.
  • Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
  • You have the desire to learn and apply new technologies
  • Ability to self-train quickly and pick up new skills as necessary


Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

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