Engineer - Product Support Job in Cond Nast Technology Lab
Engineer - Product Support
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Description Location: Bengaluru, KA Technology manages or performs work associated with analysis, design, implementation, operation, deployment, and support of Cond Nast's information technology resources (including computer hardware, operating systems, communications, software applications, data processing and security), telecommunication systems, and software/database products through internal staff, outsourcing staff, or consultants. Activities include developing information technology strategies, polices and plans; maintenance and use of information technology resources; training and supporting technology users; telecommunications network planning, operations and site acquisition; programming software/database products for sale to external customers; and internet product management & operations. IT Support is responsible for providing support to employee end users in areas of personal computers/servers/mainframe applications, data/voice network, and ERP systems including acquiring, installing, and upgrading PC components and software and planning for/responding to service outages; diagnosing problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems; responding to user requests to research complex problems associated with Cond Nast's telecommunications networks (voice and/or data); providing real-time end user ERP systems support, problem identification, and training to facilitate knowledge transfer and prevent problem recurrence.
Fresher
2 - 4 Hires
