Lead Analyst, Enterprise And Wholsesale Billing Job in Colt Technology Services Group Limited

Lead Analyst, Enterprise And Wholsesale Billing

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Job Summary

Key accountabilities

Key performance indicators (financial and non-financial)

  • Innovation/ Technology and Thought Leadership
  • Accurate rating with minimum suspense in billing
  • Adherence to processes
  • Continuous improvement in delivery methodology/ efficiency/ productivity

Relationships and key contacts

  • Project implementation teams
  • Architecture and Solution Design teams
  • Customer Service teams
  • Product Teams
  • Pricing Teams

Role specific requirements

Skills & Experience

Mandatory Skills

  • Good understanding of Kenan architecture, usage, configurations and tables
  • Kenan Billing System 2.x and above (preferably 4.x) of Amdocs, Kenan Arbor/BP
  • Experience in standard voice products like IN billing, Voice, VoIP, billing etc.
  • Converting business requirements to technical specifications and vice versa
  • 3-5 Years of total experience with minimum 3 years of relevant telecom billing in usage area including and destination/discount configuration.
  • Hands-on experience in SQL, Microsoft Excel.
  • Business Analyst / Project Management

Desirable Skills

  • Technical and functional knowledge of other retail billing systems, wholesale billing systems and Mediation systems
  • Experience as business analyst or data migration specialists in billing implementation projects

Person specification

  • Good communication including high-level of spoken English & good document writing skill.
  • Experience of working to tight deadlines.
  • Strong inter-personal skills, with experience of facilitation / negotiation
  • Self-disciplined and focused with good time-management and multi-tasking skills
  • Strong team player with ability to train and lead others
  • Ability to participate in technical discussions on high/low level design and process

Qualifications

Minimum qualification Graduate, B.E., B.Tech, MCA


Experience Required :

3 to 5 Years

Vacancy :

2 - 4 Hires

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