Marketing Automation & Crm Coordinator Job in Bni Global

Job Description We are seeking a Marketing Automation & CRM Coordinator with strong technical skills and experience in CRM and Marketing automation systems. The role involves leveraging expertise in implementing and coordinating the setup of CRM and Marketo automation systems, including workflows, email templates, integrations, data migration, and campaigns. Preferred Creatio Academy Certification/ Marketo Certified Associate/ Marketo Campaign Specialist. Acceptable if certified in any CRM systems such as Creatio CRM or Hubspot or Pipedrive or Zoho CRM or Certified in Marketing automation systems such as Adobe Marketo Engage or Oracle Eloqua or Mailchimp, Freshmarketer, Pardot. Job Responsibilities Will be responsible for leveraging their expertise in the Marketo automation and Creatio CRM business process tools to design solutions for sales and Marketo automation opportunities. Build and maintain Creatio solutions using best practices in the areas of system workflows, product configurations, dashboards, and other tools for the users of Creatio. Create and execute pre- and post-project implementation plans and handle support. Develop training for field users and handle support issues in a timely manner. Create ideas/designs and document these as user stories/requirements & Execute test plans. Participate in meetings to review the challenges and opportunities for CRM and automation needs. Present solutions for improved processes. Adopt continuous technical improvement by enrolling and completing various Academy programs. Interact with IT, Marketo, Product, and other departments on an as needed basis. Provide weekly, tracking and reporting on project implementation & support. Job Requirements Years of relevant experience: 2-5 years Strong understanding of CRM and Marketing Automating systems such as Adobe Marketo Engage OR Oracle Eloqua OR Mailchimp Certified in any CRM or Marketing Automation systems. Knowledge of CRM workflows, email templates, data migration, and integrations. Certification in one of the following Creatio Academy Certification, Marketo Certified Associate, or Marketo Campaign Specialist Experience in workflows, email templates, integrations, data migration, and campaigns within CRM and marketing automation systems. Experience with marketing analytics and reporting tools to measure campaign effectiveness. Analytical Skills: Ability to analyze marketing data, track campaign performance, and provide actionable insights for optimizing marketing strategies. Attention to Detail: Strong attention to detail to ensure accurate data entry. Problem-Solving: Proven ability to troubleshoot issues, identify solutions, and implement best practices to improve CRM and marketing automation processes. Adaptability: The candidate should be adaptable to evolving technologies, industry trends, and changing business needs. Qualification: BSc / MSC or any engineering graduate. Proficient in using MS Office suite, including Word, Excel, and PowerPoint. Strong work culture, ethics, and integrity. Excellent interpersonal skills and ability to work well within a team. Fluent in English, with excellent oral and written communication skills