BPO MNC's - Customer Support Job in Black And White Business Solution

BPO MNC's - Customer Support Job

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Job Summary
  • Huge Openings with TOP BPO MNCs - Customer support - (International Voice ).
  • ONE-DAY INTERVIEW PROCESS- IMMEDIATE JOINING.
  • IT SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS.
  • Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
  • Shift : Rotational Shifts / UK / US

Job Role

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunities and Implement Process Improvements


Experience Required :

0 to 1 Years

Vacancy :

I have an ongoing need to fill this role

Skills Required :

Good Cummunication Skill

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