Customer Support Executive Job in Big- Basket

Customer Support Executive

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Job Summary

Job Responsibilities: -

1) Attracts potentialcustomersby answering product and service questions;

2) suggesting information about other products and services.

3) Openscustomeraccounts by recording account information.

4) Maintainscustomerrecords by updating account information.

5) Resolves product or service problems by clarifying thecustomer complaint.

6) Determining the cause of the problem.

7) Selecting and explaining the best solution to solve the problem.

8) Expediting correction or adjustment; following up to ensure resolution

a. Qualifications: -10+2 / Graduatein any discipline

b. Work Exp: -0-2 years,Freshers are most welcome. Good communication skills inEnglish & Hindiismust.

c. Salary: - Best as per Current CTC(Per Month CTC) +Interesting variousinvectivescheme.

d. Shift Timing - For Boys Evening Shift as 2 PM TO 11 PM

For GirlsMorning Shift as 7 AMTO 04 PM

e. Job location-Wadgaon Sheri(Companywill providetraveling allowance)

f.The weekoff -Rotationalweek off. (No week off on Friday, Saturday & Sunday.);

g.The companywill not provide any pick and drop facility.

Minimum qualification requirement

Required - High school or equivalent or higher education

Required - Good command over English

Experience Required :

0 to 1 Years

Vacancy :

10+ Hires

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