Senior Process Consultant Itil Expert Job in Bacentric Solutions
Senior Process Consultant Itil Expert
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Responsibilities
Participation in the ITIL processes Incident, Problem, Change and Order Management
Assisting in the developing business reports for higher management and clients.
Manage the complete processes in patch, release, and Capacity Management
Support for the central control operating processes, especially at the interfaces
Cooperation in quality assurance and building internal workflows
Assisting in the calculation of process performance for customer orders
Planning of data processing and consolidation of data sources
Requirements
Business graduate with 5+ relevant experience in business process engineering
Expertise in ITIL & ITSM concepts ITIL V3 Certification is a must
Extensive experience in the processes of Incident, Problem and Change Management
Sound knowledge of IT service operations
Experience in the areas of process design and control
Strong communication skills with good command over English
Good presentation skills and team skills
Please send your profile to info@bacentric.com.
Minimum 5 Years
2 - 4 Hires
