Customer Service Executive Job in Axis Direct
Customer Service Executive
Axis Direct
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
Role & Responsibilities:
- Attend to calls professionally to provide information about products and services.
- Promoting financial products
- Listen and respond to customers needs and concerns
- Handle returns or complaints
- Record details of customer contacts and actions taken.
- Cross selling of Mutual fund and SIP to the existing set of clients. (This will account for only 10% of the overall KRA target).
Skill & Knowledge:
- Graduate from any stream
- Excellent oral communication skills.
- Self-motivated and drive to achieve.
- Ability to listen and should possess problem solving skills.
Experience Required :
1 to 3 Year
Vacancy :
2 - 4 Hires
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