Branch:teller Job in Axis Bank Limited

Branch:teller

Axis Bank Limited 4 weeks ago

Ahmedabad, Gujarat
Not Disclosed
Full-time

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Job Summary Job Title: Branch Relationship Officer (BRO) Department: Branch Banking Location: Ahmedabad About the Role: As a key member of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing tailored financial solutions to customers by promoting the bank's products. They serve both existing customers and new clients, driving customer acquisition through referrals and visits. BROs will utilize their communication skills to enhance customer relationships and cross-sell bank products effectively. Key Responsibilities: - Financial Solutions: Offer solutions and cross-sell the bank s retail banking and third-party products (e.g., life insurance, general insurance, mutual funds, loans) in line with assigned budgets. - Business Goals: Achieve monthly business targets as set by the organization. - Customer Acquisition: Generate referrals and leads for new customers to promote the bank s products. - Marketing Engagement: Participate in marketing activities and conduct customer visits outside the branch to promote products. - Deposit Growth:Engage with existing customers to enhance deposits and cross-sell additional bank products. - Transaction Processing: Ensure timely and accurate processing of customer transactions and service requests. - Customer Support: Handle customer queries and provide effective solutions to minimize complaints. - Compliance: Adhere to all compliance guidelines (regulatory and legislative) for each activity. -Audit Requirements: Ensure all audit requirements of the bank are met, aiming for optimum audit ratings. - Certifications: Complete all mandatory certifications (e.g., EUIN, SP Certification) and participate in training activities. -CRM Maintenance:Log daily interactions with customers in the bank s CRM system. - Campaign Participation: Engage in all initiatives, campaigns, and drives undertaken by the bank. Qualifications: -Education:Graduation/Post-Graduation from a recognized institute. Role Proficiencies: To successfully execute the job, candidates should possess the following: - Knowledge of banking regulations and norms. - High level of understanding of banking products and services. - Excellent communication skills (both verbal and written) in English and the local language. - Ability to handle pressure and meet deadlines. - Strong networking and relationship-building skills.

Experience Required :

5 to 8 Years

Vacancy :

2 - 4 Hires