Senior Site Reliability Engineer Job in Avalara

Responsibilities Setup and operate observability tools across multiple cloud providers. Create reusable observability components to assist with onboarding to observability tools. Assisting development teams to define SLO/SLI dashboards and alerts. Conduct workshops to evangelize and educate about the observability platform. Building tools for the observability platform using Go, Python, or Terraform to automate away things. Managing/Administering observability tools like Grafana, Prometheus, Loki across multiple cloud providers. On-boarding feature development teams. Troubleshoot and support the tooling platform. Qualifications Minimum of 9 years experience in a SaaS environment. Bachelor's degree or equivalent experience. Ability to participate in an on-call rotation. Networking: A good understanding of the OSI model, TCP/IP, and DNS; particularly as it relates to cloud environments. Linux Fundamentals: Solid experience with the administration, security hardening, and performance tuning of one or more distributions of Linux. Troubleshooting: A passion for tracking down technical root causes of distributed systems, and software. Observability: Experience with developing service level indicators and objectives, instrumenting software, and building alerts. Software Engineering: An understanding of software engineering fundamentals with experience developing software with a team of engineers. Strong experience in the practice of testing. Automation: A strong desire to automate all of the things and eliminate toil. Containers: A solid understanding of the underpinnings of container technology such as cgroups and namespaces. Container Orchestration Systems: Experience with the operations, administration, and development of orchestration systems such as Kubernetes, ECS, Mesos, Nomad. Infrastructure-as-Code: Experience with deploying and maintaining infrastructure as code with tools such as Terraform, Pulumi. Technical Writing: Most of the services we develop are greenfield, and you will need to build documentation and diagrams for other engineering teams. Customer Satisfaction: Keen eye for customer satisfaction (our customers are other engineering teams and Avalara customers). Passion for Learning: Interest in the broader technology space with a constant desire to expand your understanding. Adaptability: Experience working on a variety of projects. In short, we want people with T-shaped skills. Observability Tools & Technologies we are looking as part of the skillset: Grafana, Prometheus, Loki, Alert manager, Pushgateway, Prometheus exporters & client libraries, PromQL, LogQL, Fluentd, Fluent-bit, Sumologic, Splunk, Tempo, Jaeger, OpenTelemetry, Cortex, etc Other Common Tools & Technologies expected :AWS, GCP, Oracle Cloud, Terraform, GitLab, Artifactory, Atlassian suite, GIT, Kubernetes, Go, C#, Python, Bash, Powershell, Docker, Windows, Linux, etc