Back Office(Sales) Job in Anand Systems Engineering Pvt.Ltd.,Mumbai
Back Office(Sales)
- Mumbai, Maharashtra
- 15,000 - 18,000 per month
- Full-time
Cold calling people using a given phone directory to sell products .
Answering incoming calls from prospective customers.
Using scripts to provide information about products features, prices etc. and present their benefits.
Ask pertinent questions to understand the customers requirements.
Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
Record the customers personal information accurately in a computer system.
Deal with complaints or doubts to safeguard the companys reputation.
Serves customers by selling products and meeting customer needs.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring
to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current market place information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
0 to 1 Years
2 - 4 Hires
Customer Service Management Systems
