Back Office Coordinator Job in Dixit Infotech.
Back Office Coordinator
Dixit Infotech.
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Managing budgets for expenses like bonuses, marketing, and travel.
- Making the company s products and services as attractive to potential customers as possible.
- Ensuring adherence to laws, regulations, and policies.
- Minimum 1 or more years experience in sales as a coordinator
- Experience as a sales coordinator or in administration may be advantageous.
- Computer literacy(MS office and CRM)
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
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