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BriefCase

Back Office Coordinator Job in Dixit Infotech.

Back Office Coordinator

Dixit Infotech. 4+ weeks ago
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Job Summary
  • Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
  • Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
  • Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
  • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
  • Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
  • Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
  • Managing budgets for expenses like bonuses, marketing, and travel.
  • Making the company s products and services as attractive to potential customers as possible.
  • Ensuring adherence to laws, regulations, and policies.
  • Minimum 1 or more years experience in sales as a coordinator
  • Experience as a sales coordinator or in administration may be advantageous.
  • Computer literacy(MS office and CRM)
  • Good administrative, organizational, and problem-solving skills.
  • Excellent communication, sales, and customer service skills.
  • The ability to multitask, work in a fast-paced environment, and meet deadlines.
Experience Required :

1 to 4 Year

Vacancy :

2 - 4 Hires

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