Telesales Representative Job in Amazing Solar Group

*WORK FROM HOME:*
Job brief:

Your main role is to contribute in generating sales for Amazing Solar. You will be responsible for closing sales deals over the phone and maintaining good customer relationships and maximize profitability.

Prerequisite:

o To be able to work from 5:00 am - 2:00 pm IST. & Saturday: 5:00am-12:00 noon IST.

o Past Experience in a similar role in International Call centre (UK/US/Australia/Canada/New Zealand)

o Added Advantage if you have experience in Solar Industry

o Experience minimum 1 -3 years (Preferably from MNCs like Genpact, HCL, TCS, Infosys)

o Access to: a smartphone, high-speed internet, and a working condition laptop

o High school diploma or any college graduate degree.

o 5 Star - English rating.

Experience:

o Proven experience as telesales representative inbound / outbound.

o Proven track record of successfully meeting and exceeding sales targets.

o Ability to learn about products and services and describe/explain them to prospects.

Skills:

o Excellent knowledge of English.

o Excellent communication and interpersonal skills.

o Cool-tempered and able to handle rejection.

o Outstanding negotiation skills with the ability to resolve issues and address complaints.

o Amazing Customer Service | Customer relations.

Attitude:

o Results oriented - go getter and can do!

o Self-Motivation & ability to work independently.

Job Responsibilities: Primary

o Manage all incoming inquiries and provide customer support on each platform; Phone, Email, Live chat - Amazing Web, FB, Insta, Lead agents, Deal sites

o Nurture Leads, schedule appointments and direct them to field sales team when needed.

o Develop, document & use your own pitching strategies for different client base for continually improving your closing & mark-up ratios

o Monitor the companys industry competitors, new products, and market conditions.

o Maintain records of calls and sales/clients and note useful information

o Educate customers on how solar can benefit them financially and its environmental impact

o Prepare and send quotations, daily follow-ups and Close Sales

o Handle grievances to preserve the companys reputation by resolve customer complaints by investigating problems and developing solutions

o Go the extra mile to meet and exceed sales targets, KPIs and facilitate future sales

Job Responsibilities: Secondary

o Set own targets, goals and forecast of sales at the start of each week, month and year and share with your team leader.

o Generate inquiries through- Google AdWords, Facebook posts, Gumtree, eBay, Catch, Groupon, Coupon, other deal websites, etc.

o Actively seek out referrals from the existing customer & new inquiries/bookings.

o Taking an active part in lead generation campaigns, attending trade shows and lead generation booths.

o Training new telesales members as and when required.

o Other marketing and sales activities as required.

o Take a daily dose of achieving success (self-training) update your knowledge base and skillset.

o Periodic Reporting to Management.

o Entering data into the database and checking to ensure the accuracy of the data that has been inputted.

o Other Administrative tasks: Like Project Coordination, Internal Team Support etc.

o Should attend Weekly Team meetings.

Job challenges:

o The follow-ups

o Not enough product knowledge

o Offering value / Standing apart from customers

o Handling rejections

o Gaining commitments

o Spending too much time on administrative tasks

o After sales customer relationship management

Goals/deliverables:

o The main goal is to help the company grow by bringing in customers, building trust between customers and

Amazing Solar and creating brand reputation.

o Top 3 daily goals really are:

1. Generate inquiries

2. Manage inquiries

3. Consistently close one, two or more deals on a daily basis

Success Recipe:

o Rigorously target for achieving your top 3 daily goals

o Every day spend 15-30 minutes learning more about:

1. Solar products, amazing packages, competition, industry knowledge

2. Communication, sales, persuasion skills and asking right questions

3. Pick your seniors brain, find a mentor or accountability partner

o Stay motivated, thrive for success and believe in your self

Salary Package:

Fix Salary: Rs.22,000 Rs.35,000 pm + Uncapped Incentives: if you have potential to earn more. - Sky is the limit.

Interested candidates can share their profile at career@amazingsolar.com.au

IMP NOTE: Due to *COVID-19*, interview & selection process would be conducted over the video calls and

selected candidates would be required to *Work from Home during Lockdown.*

Regards,

Kamlesh Jagyasi,

Manager - HR & Administration.

Amazing Solar Solutions - Vadodara, Gujarat.

Web: https://amazingsolar.com.au/

Email: kamlesh@amazingsolar.com.au

Mob/WhatsApp: +91-9016-817-830.