Customer Relationship Manager- Crm Job in Zeevika Consultancy

Customer Relationship Manager- Crm

Zeevika Consultancy 4+ weeks ago

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Job Summary

Roles and Responsibilities
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.http://zeevikajob.com/job_description/4
Meeting with managers in the organization to plan strategically.
Expanding the customer base by up-selling and cross-selling.
Understanding key customer individual needs and addressing these
Conducting business reviews using CRM programs.
Knowing your competition and straitening accordingly.