Customer Relationship Manager-converge Job in Cowrks

Customer Relationship Manager-converge

Cowrks 4+ weeks ago

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Job Summary

Develop a strong tenant relationship to ensure high satisfaction and engagement among all campus tenants.
Prepare strategies based on the feedback to improve product and service offerings.
Work closely with internal stakeholders and functions to ensure smooth functioning of all departments.
Utilize this data to develop trends and insights that will drive continuous improvement in the site performance.
Ensures effective sales management of all amenities including Food Hall, Events and Space on Hire.
Liaise with Marketing and Technology team for Campus sales promotions and events.
Work closely with the Converge Corporate Events teams to prepare an engagement planner for the campus.
Maintain and reviews Business Park s annual and monthly catering and Space on Hire budgets.
Executes strategies for incremental revenue.
Driving brand partnerships and alliances for enhanced client experience and incremental revenue.