Application Support Engineer Job in Xl Dynamics India Pvt. Ltd.

Application Support Engineer

Xl Dynamics India Pvt. Ltd. 4+ weeks ago

Mumbai, Maharashtra
Not Disclosed
Full-time

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Job Summary

Provide first level Technical Support to the clients in USA.
Troubleshoot application login, user profile set up and software related issues.
Troubleshoot issues/queries raised by operational teams related to application.
Manage issue resolution by providing solution from a remote location or by accessing the users desktop.
Record escalation from employees and notify Development and QC team for required changes in application.
RCA documentation and Issue resolution documentation.

We do not have rotational shifts.

Salary : ? 3,00,000 ? 6,00,000 p.a
Qualification :
We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.

Experience Required :

1 to 5 Year

Vacancy :

2 - 4 Hires