Non Voice Email And Chat Support Job in Whitehorsemanpower
Non Voice Email And Chat Support
Whitehorsemanpower
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
Customer service, email support, writing, chat support
Description:
- Deliver efficient, effective, professional and courteous service to intermediaries and customers.
- Address all customer and agent requests and queries within established timeframes and service levels.
- Take follow up action in respect of customer queries, requests and complaints and ensure effective closure.
- Be proactive towards service level timelines and quality metrics as defined in the delivery model.
- Analyzing problems & Providing Solutions via Email, Chat Support.
- Candidate should be ready for rotational shifts and offs.
- Candidate should be responsible and dependable.
- Should be team member in his/her existing profile.
- Should have Analytical skills.
- Typing Speed should be 32/98%.
- Salary starts from 1k to 19K take home basing on communication and experience.
- Age upto 30 years.
- Eligibility:
Any Graduate Fresher.
For executive CSR Min 1 Year Exp must.
You may walkin with your 2-6 sets of resume copies to try with various companies as all the round would be in the same place.
Experience Required :
Minimum 1 Year
Vacancy :
2 - 4 Hires
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