Relationship Manager Job in Vaave

Relationship Manager

Vaave 4+ weeks ago

Apply Now

Save Job

Job Summary

Relationship Building with Customers - SPOC for their respective customers.
Bridging the communication gap by connecting them to the respective department/ team at Vaave.
Handling all the inbound calls from customers to assist with their queries.
Bimonthly Touchpoint with the following objectives/CTAs in their calls and emails.
Update customers on product and service adoption.
Take feedback on Customer Experience, Nutgraf, and other resources being shared.
Generate Referrals.
Reviews on G2 and Capterra.
Understanding the challenges of customers and transferring customers to the Customer Success Team for Consultation Call.
Have strong conviction about the idea of Vaave
Build and maintains trust and strong relationships with customers
Ability to learn and grow
Ambitious, patient & truly committed to building new relationships
Love for challenges and talking to new people
Excellent written and verbal communication skills
Strong business acumen