Technical Program Manager Job in Uniphore
Technical Program Manager
Uniphore
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
CAREER EXPERIENCE & COMPETENCIES
- Minimum of 8 years of project management experience working with customers IT and product and engineering teams in a technical Software Product organization
- Technical competency in managing complex technical features across proprietary hardware, audio/visual display, cross-product technical integrations, communications protocols, system performance, scalability and security.
- Strong experience in deploying speech analytics or data engineering-based solutions/products or in contact centre domain.
- Strong background of release management. Working with enterprise class Customer IT for on-prem and cloud implementations alike.
- Pen testing, load testing, strong defect tracking and reporting experience.
- Running governance meetings for the large clients, preparing and presenting to customer IT and business teams.
- Ability to navigate through ambiguity, set direction, and influence cross-functional teams not under direct line of management.
- Detail oriented, with excellent problem-solving skills and a passion to produce top quality deliverables from start to finish.
- Extensive project leadership experience and strong team building abilities in a Software Product organization
- Agile certification such as Certified Scrum Master
MANDATORY SKILLS
- Project Management, Negotiation, Scheduling, Risk Management, Contract Management, Business Finance, Communication Skills, Task Management, Quality Management, English Proficiency
- Have good experience in contact center space or with contact center solutions or Data Engineering/Analytics
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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