Technology - Data Management - Business Analyst Job in Ugam

Role Description:

Identify business problems and develop protoypes or frameworks to address those problems. This role requires understanding of digital marketing, customer relationship management (CRM) and expertise in related technologies and tools.

Key Responsibilities:

• Identify business problems and create detailed functional requirement documents
• Support in developing prototypes or frameworks that address the business problems
• Provide a brief to the technical team on requirements and address doubts or queries
• Ensure smooth deployment of solutions and train end-users
• Solicit feedback from clients and internal stakeholders post-project completion
• Conduct thorough impact analysis for change requests
• Review project requirements, execute deliverables, and deploy tools in line with project guidelines

Qualifications/Certifications

• Bachelor's / Master's in Computers or Systems

What are we looking for?

• Expertise in technologies and tools to support digital marketing media across at least 2 of the following digital channels: site, display, search, mobile, and social.
• Knowledge of Customer Relationship Marketing (CRM) technical concepts and tools including relational databases, customer data integration, analytic modeling, campaign management and business intelligence systems.
• Experience working in a digital agency, digital marketing provider, digital software provider, digital marketing organization, digital consulting firm, or marketing service provider.
• Ability to present to marketing technologists and executives