Senior Executive - Visa Operations Job in Ttk Services Pvt Ltd

Key Responsibilities

• Experience in managing the Visa stamping process as an implant executive or client management executive.
• Manage the client expectations and deliverables effectively in a timely manner by setting up a seamless process which is not people dependent rather a process oriented.
• In depth knowledge of visa processing for North America, Europe, Middle East and APAC countries.
• Visa Checklist to be maintained and managed for accuracy above listed regions for all the visa categories like (Business, work visa, Dependent and Tourist).
• Checklist to be maintained in the centralised server with the version control document and should be reviewed every month or as and when there are changes to the process.
• Validation of the visa applications and supporting documents for 100% accuracy and is in adherence to the Consulate / Embassy requirements.
• Guiding the employees / client SPOC on the consulate / Embassy requirements which are mandatory for visa submissions.
• Accurate visa information to be shared with the client SPOC / Applicants against the Queries raised by them.
• Co-ordination with the TTK Back-office team for process updations or collection / submission of the applications / passport at VFS / consulates.
• Immigration alerts / changes to be communicated to the client SPOC at regular intervals.
• Good rapport building with the VFS Global and Embassy / Consulate officials.
• Co-ordination or collaboration with the client SPOC / employees in understanding the client requirements and delivering as per the agreed terms and conditions.
• Create knowledge base of the operational activities and keep updating the database with the latest regulations / immigration act and visa checklist.
• Bring in innovative ways on process enhancement which is effective and efficient and share the knowledge to the team on real time basis (Case Study/ Experience sharing).
• Preparation of covering letter / support letter for the visa application.
• To communicate with employees and managers / Client SPOC on the progress of the applications.
• Need to adapt and learn new geographies based on the business requirements.
• Coordinate and track all immigration activities end to end process.
• Maintain MIS and reports and present bi- weekly or monthly report to Ops head as per the requirement with detailed analysis report and trends.

Candidate profile

• Hands on Experience in drafting and managing the US Non Immigration worker visa petitions.
• Very good communication skills both orally and written with willingness to learn and self-starter.
• Good knowledge on visa process for USA, EMEA and APAC region is mandatory.
• Should be able to work on Excel and create reports.
• Prior experience as implant executive at the clients location is an added advantage.
• Should have knowledge about /immigration laws.
• Should be a good team player.
• Can work efficiently with minimum supervision and should be able to handle work pressure and flexible for taking new area of learning.