BriefCase
BriefCase

Senior Software Engineer - Cloud Operations Job in To The New

Senior Software Engineer - Cloud Operations

To The New 4+ weeks ago
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Job Summary
  • Set up monitoring, troubleshooting infrastructure components hosted in various cloud environments such as AWS, Microsoft Azure, Google Cloud & on-premise data centres
  • Provide second level contact to customers, respond to reported issues within the agreed SLA s, Act as a shift lead for team handling first level of support
  • Work with devops/development team in identifying/rectifying issues in various environments
  • Automation of various processes using configuration management tools like Ansible, Chef or scripting using Python, Perl, Bash etc.
  • Augment the DevOps team to perform break/fix tasks on customer s cloud infrastructure after due diligence/discussion with the stakeholders
  • Primary Point of contact for customers & participate in regular cadence calls for business improvement
  • Own knowledge sharing sessions to improve knowledge of the team
  • Identify performance bottlenecks & optimize performance using solutions like database indexes, Vanish, Memcache, Redis, CDN integration etc.
  • Ownership of client onboarding journey, help them understand processes & set up of systems
  • Setup, deploy and manage applications on different cloud platforms as per customer need
  • Innovate overall infrastructure, performing critical PoC s for improving customer experience & improved stability of cloud infrastructure
  • Troubleshooting system & network problems, diagnosing & solving system issues
  • Setting up new users' accounts and profiles and dealing with password issues
  • Implementing centralized log managed on multiple applications using either of Logentries, Loggly or ELK
Experience Required :

4 to 6 Years

Vacancy :

2 - 4 Hires

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