Iam Job in Teksystems, Inc.
Iam
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Description: - Ability to administer large scale enterprise customers with minimum 5000+ nodes. - Strong experience on windows and Linux platforms - Plan, implement antivirus solutions - Troubleshooting antivirus products - Proven track in resolving complex security issues involving endpoints and servers. - Capability of EDR / XDR event analysis - Create process and technical improvements for the customer environments. - Optimizing performance of antivirus products - Meeting compliance standards - Understanding APT s and plan proactive updates/upgrades. - Manage teams and scheduling roster s to meet business needs. - Support customers on 24x7 environment - Adhering to ITIL process and incident management. - Collaborate with customer for change management process. - Liaise with internal management for AV deployments and KT. - Assist peers in resolving ongoing tickets. - Service now / any ITIL based ticketing tool expertise. - Maintain service level agreements - Own tickets from start to finish - Ability to work independently and work as team member - Establish good customer relation ships.
Fresher
2 - 4 Hires
