Cloud Operations Manager Job in Synopsys

About Synopsys

At Synopsys, we drive innovations that shape how we live and connect. From self-driving cars to AI-powered machines, our technology is central to the Era of Pervasive Intelligence. We lead in chip design, verification, and IP integration, enabling the creation of high-performance silicon chips and software content. Join us to help transform the future through continuous technological innovation.

About You

You are an experienced and dynamic CloudOps Manager with a proven track record in managing cloud infrastructure and leading teams to success. You thrive in a fast-paced, innovative environment and are passionate about cloud technologies that drive business outcomes. With deep expertise in AWS, Azure, and GCP, you ensure high availability, scalability, and security of cloud environments. You excel at collaborative problem-solving, incident management, and automation, while leading cross-functional teams and driving continuous improvement.

What You ll Be Doing

• Manage, monitor, and optimize cloud infrastructure across AWS, Azure, GCP, or other cloud platforms.
• Lead a team of CloudOps engineers, ensuring 24x7 operations and driving team performance.
• Work closely with development and engineering teams to track issues, implement enhancements, and align cloud operations with business goals.
• Collaborate with the Customer Success Group to gather customer feedback, identify recurring issues, and provide actionable insights for service improvement.
• Implement processes for incident detection, response, and resolution to minimize downtime.
• Drive automation initiatives to improve deployment pipelines, monitoring systems, and operational efficiency.
• Ensure compliance with cloud security standards and best practices, including data protection and governance.
• Oversee changes in operations, ensuring smooth transitions and minimal disruptions.
• Regularly publish support metrics to track performance and service levels.

The Impact You ll Have

• Ensure seamless delivery and optimization of cloud-based services, ensuring high availability and reliability.
• Lead and mentor a team of CloudOps engineers, fostering a culture of excellence and continuous improvement.
• Enhance collaboration between cloud operations and internal teams, aligning operations with business goals.
• Improve customer satisfaction by addressing customer feedback and proactively improving services.
• Refine incident response procedures, reducing downtime and enhancing service reliability.
• Drive automation and optimization efforts to increase operational efficiency.
• Ensure compliance with security standards, safeguarding cloud environments and customer data.

What You ll Need

• 7+ years of experience in cloud operations, with at least 2 years in a leadership role.
• Strong expertise in AWS, Azure, or GCP (multi-cloud experience is a plus).
• Hands-on experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation), container orchestration (Kubernetes, Docker), and CI/CD pipelines.
• Proven ability to work effectively with cross-functional teams, including development, engineering, and customer success groups.
• Proficiency in monitoring and automation tools like Prometheus, Grafana, Splunk, or similar.
• Strong analytical and troubleshooting skills in complex cloud-based systems.
• Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are highly desirable.

Who You Are

• Excellent communication, leadership, and project management skills.
• Experience with hybrid cloud environments.
• Understanding of ITIL frameworks and service management processes.
• Familiarity with scripting languages (e.g., Python, Bash).
• Strong commitment to customer satisfaction and continuous improvement.

The Team You ll Be a Part Of

You ll join a dedicated and dynamic Cloud Operations team focused on managing, monitoring, and optimizing cloud infrastructure. Our mission is to ensure high availability, scalability, and security of cloud environments while driving business success and customer satisfaction. We collaborate closely with internal teams and the Customer Success Group to deliver exceptional cloud services and continuously improve operations.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to meet your needs. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Inclusion and Diversity are integral to our culture. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.