Technical Business Analyst Job in Syniti

Primary Responsibilities

• Curate content developed on the Syniti Knowledge Platform to include proper categorization, storage, versioning, testing and documenting of content and content related assets
• Analyze content for its usage and design patterns using SQL queries, scripts and other text and data analysis tools
• Create automation routines and scripts for the curation and packaging of content packs
• Apply the appropriate standards, secure coding practices, processes, procedures, and tools throughout the content development lifecycle
• Database development and querying:
  • Create and Edit Views, Stored Procedures and other database objects
  • Debug and optimize existing database objects and queries
  • Basic data modeling
• Assist with integration, regression and acceptance testing
  • Execute automated and manual tests
  • Analyze and resolve test failures

Qualifications

• Bachelor s Degree in Computer Science, Information Systems, Informatics or related technical field
• 5+ years of experience in business analysis, IT analyst, software development or related field
• Must have 3+ years of experience with Microsoft SQL Server; to include, experience with data manipulation, data preparation and data analysis
• Strong enterprise software experience as an analyst or report creator (ERP, CRM, SRM or other enterprise software experience)
• Experience working in code versioning concepts and tools such as Git and GitHub or content management platforms
• Familiarity with Jira or other Agile software development tools for task management
• Ability to work independently and as a team member in a remote environment:
  • Experience using Microsoft Teams, Zoom, Slack or similar technologies
• Ability and desire to learn new software and technologies, with a detail-oriented perspective
• Self-starter with a continuous improvement mindset
• Strong attention to detail
• Excellent Soft Skills:
  • Communication: ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills
  • Organizational Skills: ability to plan and prioritize work. Follows tasks to their logical conclusion and ensures that work has been done to the right standard
  • Analytical and Problem-Solving Skills: ability to analyze problems and determine root cause, generating alternatives and implementing solutions
  • Results oriented: ability to drive things forward regardless of personal interest in the tasks