It Service Delivery Manager Job in Squalas
It Service Delivery Manager
Squalas
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Description :
Good understanding of ITIL processes for Managed Services Delivery. Deliver on Financial goals for the business Manage customer relationships through regular communication with clients through weekly/ monthly reviews. Discuss operational issues and Critical to Quality (CTQ) delivery Attend customer calls and meetings, proactively flag issues and prevent surprises Anticipate & plan for new business & get involved in hiring Proactively identify opportunities for additional business with customer Prepare and report process performance metrics to stakeholders
Experience Required :
6 to 8 Years
Vacancy :
2 - 4 Hires
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