Service Delivery Manager Job in Issquared

Educational Qualifications:

• Bachelor s/Master s degree in computer science or equivalent combination of education

Skills Required:

• Bachelor s/Master s degree in computer science or equivalent combination of education
• 7+ years supporting IT solutions (Windows, VMWare, Azure, storage, Unix).
• 7+ years experience with gathering client business, technical and functional requirements.
• 5+ years analyzing and documenting business processes.
• 5+ year with IT project or program management, including leading cross- functional teams and activities.

Primary Job Responsibilities:

• Deep understanding of past and current versions of Microsoft Server OS
• Strong understanding of Microsoft cloud technologies such as Microsoft Azure and Office 365, and other related products
• Strong experience with storage products such as Nimble, Dell SC/EMC, NetApp and Hyper-converged platforms such as Nutanix, VxRack, Simplivity
• Strong experience with virtualization platforms including VMware and Hyper-V
• Advanced Storage Connectivity experience with iSCSI, NFS, FC, and FCoE
• Implementation and support of backup and disaster recovery solutions
• Advanced Layer 3 Networking/Subnetting Knowledge
• Good understanding and experience working in Linux operating systems
• Good understanding of other cloud technologies like AWS and GCP
• Good understanding of various regulations compliance requirements like HIPAA, PCI, GDPR to name a few.
• Working knowledge of commonly used networking solutions / ability to work with network architects to help design and support end to end solutions
• Work closely with multiple team members on shore and off shore
• Interact and create positive business-building relationships with ISSQUARED vendors.
• Create and present technology solutions/roadmaps to customers based on their needs
• Create solution drawings to support the ISSQUARED sales teams efforts
• Collaborate with ISSQUARED post-sales engineers to assist them in deployment of the solutions being offered to customers, especially when it transfer over to Managed Services post implementation
• Keep up to date on current releases and new products. Inform team members and customers of information that would be useful in their environments.

Contact Info:

• recruitments-in@issquaredinc.com