Customer Support Specialists Job in Spektra Systems Llc
Customer Support Specialists
Spektra Systems Llc
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
- Permanent
Job Summary
Responsibilities:
- Create, maintain and manage events and labs calendar
- Administrative work related to events(Settings up events, calendars, sending event information and lab details to instructors/participants,)
- Manage events end to end with full accountability and ownership.
- Provide phone and chat based support during events
- Maintain customer communication and ensure client satisfaction during events
- Involve right backend technical teams as and when required.
- Learn about CloudLabs product (Trainings will be provided) and handle basic support requests.
- Learn Cloud Technologies over the time and provide technical support for cloud technologies.
Additional Specifications:
- Night-shift Schedule(there could be rotation depending on schedule).
- Provide voice and chat based support for Spektra s propriety products.
- Ability to work independently with minimal direction; self-starter/self-motivated.
- Excellent written and Verbal communication skills.
Experience Required :
0 to 1 Years
Vacancy :
2 - 4 Hires
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