BriefCase
BriefCase

Collections Executive Job in Softline

Collections Executive

Softline 4+ weeks ago
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Job Summary

Description

Job brief:

We are looking for a competent Collections Executive to contact clients and collect outstanding payments. Who will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Responsibilities:

  • 3+ yrs of experience in Collections.
  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status

Requirements and skills:

  • Proven experienceas a Collection Specialist or similar role.
  • Knowledge of billing procedures and collection techniques.
  • Familiarity with laws related to debt collection.
  • Working knowledge of MS Office and databases.
  • Comfortable working with targets.
  • Patience and ability to manage stress.
  • Excellent communication skills (written and oral).
  • Skilled in negotiation.
  • Problem-solving skills.
Experience Required :

Minimum 3 Years

Vacancy :

2 - 4 Hires

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