Executive - Collections Job in Avantor Performance Materials India Limited

Job Summary

ESSENTIAL FUNCTIONS:

• The duties of a Collections Specialist include would majorly be releasing credit block in SAP due to overdues payments on daily basis.
• Perform Customers accounts reconciliation as and when requested by commercial team.
• Perform Customers Balance Confirmation activity on quarterly basis for Top 30 customers while connecting with internal and external customers incase of any discrepancy and close the matter within given timelines.
• Monitoring and following-up overdue accounts for timely resolutions on time to time basis.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Establish and maintain effective and cooperative working relationships with Distributors and Sales Team.

KEY RESPONSIBILITIES

• Perform daily Order release/Credit block & unblock activity in SAP for smooth billing by following company guidelines and compliances.
• Perform Customer Accounts reconciliation activity on time to time basis and ensure books are well reconciled.
• Making outcalls to Customers w.r.t reconciliation, payment advices for unallocated payments and overdue payments and ensuring timely payment collections.
• Help Collections Team to achieve Collection Target set for the region.
• Perform end-to-end Customer Balance Confirmation activity on time to time basis and ensure there no discrepancies in books.
• Increase collection efficiency through regular follow up with the Customer & Sales Team via phone call, email & face to face customer meetings if required.
• Coordinating with AR Back office team and ensuring that all the Payments are correctly applied.
• Working closely with Sales Team & Customer for unapplied/unadjusted payments and share details with AR back office team for knocking-off the same in SAP.
• Provide administrative work related to AR back office team on collation of MIS data.
• Ensure all customer information is correct, including phone numbers and addresses in SAP.

MINIMUM REQUIREMENTS:

• 3-4 years High Volume corporate Collections experience.
• Knowledge of Customers Accounts Reconciliation is must.
• Experience with SAP is must.
• Knowledge of Billing and Collections procedures
• Accounts Receivable/GST/TDS knowledge/experience a plus
• Strong attention to detail, goal oriented
• Commitment to excellent customer service
• Excellent written and verbal communication abilities
• Ability to prioritize and manage multiple responsibilities

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.

EEO Statement:

We recognize the value of diverse workforce and aim to create employment opportunities such that all employees achieve their full potential and work in an environment free of discrimination and harassment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, caste, color, religious creed, ethnicity, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by central, national, provincial or local laws.

3rd party non-solicitation policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation